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Arizona Pharmacy Law

Hold PBMs Accountable

PBM corporations do everything in their power to circumvent state laws when it comes to their own bottom lines.

It's up to us to hold them accountable for the sake of our state's pharmacies and patients.

Know the Law

Prohibition Against Claim Adjudication Fees

Arizona Revised Statute 20-3332

Fair Pharmacy Audit Practices

Arizona Revised Statute 20-3321 through -3324

Mandatory Mail Order Prohibition

Arizona Revised Statute 20-1410

Requirement for Reimbursement Appeal Procedure

Arizona Revised Statute 20-3331

File a Complaint

File a Complaint

In Arizona, if a patient or pharmacy feels that an insurance company or their pharmacy benefit manager has violated state law, they can file a complaint with the Arizona Department of Insurance. 

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You Will Need:

  • Insurance Information

  • Any applicable documents or records of the violation (claims, emails, letters, etc.)

  • Any other data or information that helps prove the violation

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The more legitimate, fact-based complaints the state's DOI receives, the more likely it is that they will officially Investigate and Enforce state law.

Help Put A Stop To PBM Abuse of Arizona Law

PBM and their insurance parent companies need to be held accountable for actions that hurt our local pharmacies, employers, and patients.

If you know a PBM or its health insurance counterpart has violated Arizona state law,

file a complaint with the AZ DOI now.

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